Holiday & Vacation Dates - Unless otherwise noted on our holiday page, you can expect an order placed to be processed and shipped out within 2-3 business days, often much sooner. If you need an item quickly, please do double check our holiday page to make sure we will be in the office!

  1. You begin your purchase by browsing our website. We have placed menus and a search area in the upper part of each page. We have quite a bit of inventory, so plan on spending some time browsing!
  2. You will notice that the category and search results pages have small photos of each product, followed by a brief description. If you see an item you'd like more information on, just click on the photo or the underlined product code, and it will take you to larger photos and a detailed description of the item.
  3. Once you have found an item you would like to purchase, go ahead and click the "Add To Basket" button at the top right of the product page. This will place it in your personal basket, and place a temporary hold on the item while you continue to browse and think over your purchase.
  4. If you would like to ask more questions about the items you are interested in, or just chat with us about our products in general, please do not hesitate to contact us via email, or call (303) 430-8599. The top of each product page also has an "ask a question about this item" link that allows you to submit your written questions to us. We want you to feel comfortable with your purchase!
  5. Once you have completed your browsing, and are ready to purchase, go to your shopping cart, a link to which is found in the top right of the website. If a few days have passed from when you first browsed the site, you may need to go back through the website and re-add your items to the cart. You can also find a shipping fee calculator within the shopping cart to estimate the charges based on your shipping location.
  6. Once at the shopping cart, you will see the 4-step progression through our payment process, which will include getting your personal information, deciding on your payment and shipping options and reviewing your order.
    • Shipping Information - Gives an overview of the shipping options we offer.
    • For payment options, we are happy to accept credit cards and PayPal, along with your personal check and money orders. Check orders will be shipped out 4-6 business days from receipt depending on how quickly our bank clears the payment.
  7. After you have completed your order, an email will automatically be sent to you with a copy of your invoice. You will also receive another email from us, usually within 1-3 business days, with information about when your order will ship out and the tracking information.
  8. Watch the mail for your order to arrive. A copy of your order status can also be viewed online here: Order History & Tracking